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Quotation:

1) Owing to the fluctuating ocean freight all the time, normally we work on FOB Dalian Port basis with customers.

2) If client has special requirement on port of dispatch except Dalian port, we will make adjusted offer accordingly.

3) If the unit price is less than USD0.50, we'll have to retain 3 digits after the radix point.

Sample:

1) If the samples are needed, we kindly ask the sample shipping charges to be paid based on EX Works terms. For samples over 3pcs of each items, we will charge the sample cost as well.

2) Sample lead-time: Usually within around 1 to 3 weeks after the request; The samples required during a trade fair can usually be shipped out no later than the end of the following month. With the heavy sample production task each time after a trade fair, a few sample orders will possibly be fulfilled a little bit later.

3). Followings are some courier services available for the sample shipping:

EMS, TNT, DHL, FEDEX, UPS, JET SERVICE, AIR PARCEL (Through Post Office)  etc.

Order:

1) Minimum order: Minimum order per item:

USD300 per item (except extra big items); Minimum order per shipment: the minimum order is above USD5000.

2) Lead-time: 60 ~ 90 days depending upon the order quantity, season and the status of the storage of the raw materials in our factories. FCL is the most preferred.

3) Label:

If needed, we can offer free barcode stickers at the size of 3.3x1.5cm or 3x2cm printed in black and white color. For other type of labels or tags, the customers are welcome to either supply or afford the printing cost.

4) Fumigation:

Regarding the items made of natural materials, the prices quoted already cover the cost of Fumigation / Disinfection, but this is subject to the orders of FCL. We strongly suggest that no polybag be used for the packing of the items made of natural materials.

5).Payment:

By Irrevocable L/C at sight; if the total order amount is less than USD20,000, the payment by 30% deposit, and the balance to be paid upon receiving copy of original shipping documents.

6).More or Less clause: 5%

7).Responsibility: 

As many articles that we deal in may contain the components that are prohibited to import by some of the countries, so we strongly suggest customers to check careful before placing an order to our company. SHENYANG BAISHENG CO., will not be responsible for the possible problems caused by the regulations/rules of the customs, the government or any competent institutions of the countries where the importers/buyers are located in.

8).Order Delivery:

Usually an order delivery can be made in 60 days after our receipt of the L/C or the

down payment. Ocean Containers usually available:

20'ctnr: size:w2.35xh2.38xL6M  Hold: 25~27cbm

40'GP ctnr: size:w2.35xh2.38xL12M  Hold: 53~56cbm

40'HQ ctnr: size:w2.35xh2.68xL12M  Hold: 63~67cbm

Claims.

1) If any defects or problems among the goods were found, the customer needs to keep us informed within 10 working days after the receipt of the goods/container. The clear photos showing the defects of the goods would be required. We may also ask some articles with defects/problems to be mailed to us for a further study.

2) For any claims over USD1000, we 'd ask for the formal inspection certificate issued by a competent authority to be sent to us by airmail.

3) Once the claim is approved, we shall reimburse the customer or send the replacement of the goods at the customer's opinion.

4) The claim with the amount exceeding the value of the goods with defects/problems will not be accepted. 

*The above info is subject to change without pre-notice, .for anything unclear, please feel free to contact us.